Effective Date: July 1, 2026
Last Updated: July 2, 2026
1. Introduction
Alámọ̀já Languages (“Alámọ̀já,” “we,” “our,” or “us“) is committed to protecting the privacy, dignity, and personal information of our students, families, educators, employees, volunteers, partners, and visitors.
As an educational institution providing language instruction, cultural education, and digital learning services, we recognize that trust is fundamental to learning. We therefore collect, use, store, and protect personal information responsibly, transparently, and only for legitimate educational and operational purposes.
This Privacy Policy explains:
- what information we collect;
- why we collect it;
- how we use it;
- when we share it;
- how long we retain it;
- the rights available to you; and
- the safeguards we have in place to protect your information.
This Privacy Policy applies to all services provided by Alámọ̀já Languages, including:
- our websites;
- the Alámọ̀já Student Portal;
- online classes;
- educational programs;
- mobile and web applications;
- communication platforms;
- customer support; and
- any other services operated by Alámọ̀já Languages.
2. Scope
This Privacy Policy applies to personal information relating to:
- prospective students;
- current students;
- former students;
- parents and guardians;
- tutors and language educators;
- applicants;
- contractors;
- volunteers;
- visitors to our websites; and
- other individuals who interact with Alámọ̀já Languages.
Where different privacy requirements apply to employees, contractors, or research participants, separate policies may supplement this Privacy Policy.
3. Our Privacy Principles
Alámọ̀já Languages is guided by the following principles:
- We collect only information that serves a legitimate educational or operational purpose.
- We are transparent about how personal information is used.
- We limit access to information based on institutional responsibilities.
- We protect personal information using appropriate administrative and technical safeguards.
- We respect the dignity, privacy, and safety of every learner.
- We continuously review and improve our privacy practices as our institution grows.
4. Information We Collect
Depending on your relationship with Alámọ̀já Languages, we may collect the following categories of information.
4.1 Identity Information
Examples include:
- full name;
- preferred name;
- date of birth or age group;
- gender (where voluntarily provided);
- profile photograph or avatar;
- nationality;
- languages spoken.
4.2 Contact Information
Examples include:
- email address;
- telephone number;
- WhatsApp number;
- mailing or billing address;
- emergency contact information;
- parent or guardian information (where applicable).
4.3 Educational Information
Examples include:
- language proficiency;
- learning goals;
- placement assessments;
- attendance records;
- assignments;
- tutor feedback;
- grades or evaluations;
- certificates;
- class reports;
- student ratings and feedback;
- accommodation requests;
- learning preferences.
4.4 Student Portal Information
When you use the Alámọ̀já Student Portal, we may collect information necessary to operate your account, including:
- class codes;
- family account information;
- enrolled classes;
- schedules;
- uploaded assignments;
- educational materials;
- messages exchanged through the portal;
- attendance history;
- wallet balances;
- payment history;
- dispute records; and
- support requests.
4.5 Payment Information
We do not store your complete payment card information.
Payments are processed through trusted third-party payment providers.
We may retain:
- payment reference numbers;
- invoices;
- payment dates;
- payment status;
- wallet transactions;
- billing history.
4.6 Communications
We may retain communications made through:
- email;
- WhatsApp;
- the Student Portal;
- support forms;
- scheduled meetings;
- customer service interactions.
4.7 Media
Depending on your participation and consent, we may collect:
- class recordings;
- photographs;
- submitted audio recordings;
- submitted video assignments;
- educational presentations.
5. How We Collect Information
We collect information:
- directly from you;
- from parents or guardians;
- during registration;
- during payment;
- through class participation;
- through assignments;
- through the Student Portal;
- through communications with our staff; and
- when you voluntarily provide feedback or testimonials.
We do not knowingly collect more information than is reasonably necessary to provide our educational services.
6. How We Use Your Information
We use personal information to:
- provide language education;
- administer classes;
- create student accounts;
- schedule lessons;
- manage attendance;
- assess academic progress;
- provide educational feedback;
- communicate with students and families;
- respond to enquiries;
- process payments;
- manage refunds where applicable;
- issue certificates;
- improve our educational services;
- resolve complaints and disputes;
- maintain institutional records;
- meet legal obligations; and
- protect the safety and wellbeing of members of our learning community.
We do not sell personal information to third parties.
7. Student Educational Records
Alámọ̀já Languages maintains educational records for each enrolled learner.
These records may include:
- attendance;
- lesson summaries;
- assignments;
- grades;
- tutor evaluations;
- learning progress;
- certificates;
- academic feedback;
- communications relating to instruction.
Educational records are maintained to support instructional continuity, monitor student progress, respond to academic enquiries, and preserve institutional records.
8. Student Portal
Our Student Portal is an educational management platform designed to facilitate learning and communication.
Depending on your role, the Portal may allow you to:
- access learning materials;
- submit assignments;
- communicate with tutors;
- monitor attendance;
- review payment history;
- view schedules;
- download educational resources.
Access is restricted according to institutional roles.
For example:
- students may only access their own educational records;
- parents or guardians may access records relating to their registered learners;
- tutors may access information relating only to their assigned students;
- authorized Learning Operations staff, Finance personnel, and Administrators may access information necessary to perform their institutional responsibilities.
Access is granted on a need-to-know basis.
9. Class Recordings
Some classes may be recorded for legitimate institutional purposes, including:
- quality assurance;
- educator development;
- continuity of instruction;
- safeguarding;
- dispute resolution;
- educational quality improvement.
Recordings are treated as confidential institutional records.
Access is restricted to authorized personnel.
10. Student Work and Intellectual Property
Students retain ownership of the original educational work they create.
By submitting assignments through Alámọ̀já Languages, students grant Alámọ̀já a limited, non-exclusive licence to store, process, display, and evaluate that work solely for educational and administrative purposes.
Student work will not be publicly displayed for promotional purposes without appropriate consent.
Where consent has been obtained, identifying information may be removed or anonymized where appropriate.
11. Communications
Communications with Alámọ̀já Languages may be retained to:
- provide support;
- improve service quality;
- document institutional decisions;
- resolve disputes;
- investigate safeguarding concerns;
- maintain operational continuity.
Authorized administrators may review communications where reasonably necessary to fulfil these purposes.
12. Payment Processing
Payments are processed through secure third-party payment providers.
Alámọ̀já Languages does not store complete payment card information.
Payment providers process financial information under their own privacy policies.
13. Sharing of Information
We do not sell or rent personal information.
We may share information only when reasonably necessary:
- with payment processors;
- with technology providers supporting our educational services;
- where required by law;
- where necessary to protect the safety of learners;
- with your consent.
Where third parties process information on our behalf, they are expected to maintain appropriate confidentiality and security.
14. International Learners
Alámọ̀já Languages serves learners from multiple countries.
Your information may therefore be processed by authorized staff located in different jurisdictions where necessary to provide educational services.
Regardless of where processing occurs, Alámọ̀já Languages seeks to apply consistent privacy and confidentiality standards.
15. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil educational, operational, contractual, and legal obligations.
Generally:
- active student records are maintained while a learner remains enrolled;
- former student records may be retained for approximately four (4) years following the conclusion of studies to support returning students, certification requests, transcript verification, dispute resolution, and institutional recordkeeping;
- financial records are retained as required by applicable laws;
- anonymized information may be retained indefinitely for institutional research, planning, statistical analysis, and service improvement.
Where information is no longer required, it will be securely deleted or anonymized.
16. Information Security
Alámọ̀já Languages implements reasonable administrative, organizational, and technical safeguards to protect personal information.
These measures include:
- role-based access controls;
- password-protected systems;
- secure cloud storage;
- staff confidentiality obligations;
- documented operational procedures;
- periodic review of access permissions.
Although no system can guarantee absolute security, we continuously work to protect the information entrusted to us.
17. Safeguarding and Protection of Children and Vulnerable Persons
Protecting children and vulnerable persons is a core institutional responsibility.
Our privacy practices support our broader Safeguarding Policy.
Where reasonably necessary to protect a learner, Alámọ̀já Languages may collect, retain, review, or disclose relevant information for safeguarding purposes.
This may include:
- investigating reports of abuse or misconduct;
- responding to safeguarding concerns;
- maintaining evidence relating to complaints;
- cooperating with lawful investigations;
- protecting the wellbeing of learners, educators, and staff.
Safeguarding information is handled confidentially and shared only with authorized persons who require access to perform their responsibilities.
Parents or legal guardians must provide consent before minors participate in educational programmes where such consent is required.
18. Your Rights
Subject to applicable law, you may request to:
- access your personal information;
- correct inaccurate information;
- update your records;
- withdraw consent where consent is the basis of processing;
- request deletion of information where appropriate;
- opt out of non-essential marketing communications.
Certain educational or legal records may be retained despite deletion requests where required by law or legitimate institutional purposes.
19. Changes to this Privacy Policy
Alámọ̀já Languages may update this Privacy Policy from time to time to reflect:
- changes in our services;
- technological developments;
- operational improvements;
- legal or regulatory requirements.
The most current version will always be published through our official communication channels.
The “Last Updated” date at the beginning of this document indicates when the latest revision became effective.
20. Contact Us
Questions about this Privacy Policy or requests relating to your personal information may be directed to:
Alámọ̀já Languages
Email: admin@alamojalanguages.com
Website: www.alamojalanguages.com
Telephone: +1 (202) 970-2733
WhatsApp: +234 8079767163